First of all, let us please thank you for all you help, assistance and organisation of the tour! We are very grateful you were with us during all those days travelling in Iran. You organised for us with no doubt remarkable and pefect trip! Upon arrival we were warmly welcomed by our Tehran guide adn you and felt this warm welcome until the very end of the trip. Iran was such a friend to us, what a wonderful experience! The guides were professional, flexible (appreciate that) and kind to all our needs and questions. we were treated with wonderful meals, used our free time for shopping and exploring around.
You chose right destinations for the first time for us in Iran, and we hope we will be back!
Please see my feedback also in the attached file.
And if you dont mind, let me share my personal thought regarding the end of the tour. Unfortunately, this perfect impression has been spoiled by a few moments which i describe below.
Regarding meal for the guide. I thought it has been already included in the contract price, and this is between you and the guide to agree on it. Unfortunately, when being in Isfahan, we were informed by the guide that we should pay for all meals of the guide. This was surprising. Weird, we found out about it only in the middle of the tour. We had nothing to say in that situation – we agreed to pay. So Ok, if we pay, we choose the place. Right? But we did not choose the place, we were absolutely relying on the guide even when he recomьended us food. Finally, in Kashan we told the guide we have limited cash money, and let’s choose smth cheap. In the result we did not have lunch at all and drove to Tehran.
Regarding the end of the tour. Based on the program the whole day of 16 October should have been devoted to Kashan as our flight was only at night. We left Isfahan for Kashan early in the morning hoping to spend time there, have lunch, go to bazaar – so to say see the sights. Unfortunetly, we spent about 3 hours there and went to Tehran. Our flight was at 2.30 am. The guide took us at the airport at 5 pm, said goodbye and left. We were hungry, he seemed tired and wanted to go home obviously. So we were staying at the airport understanding we had a loooot of hours left till our flight. He did not offer us any alternatives to spend time – he recommended to use a train to Tehran city center – ‘just to kill the time’. We needed something to eat. we understood that we could not use taxi – it needed a lot more money, We stayed in the airport, and spent 6!!! hours in Novotel restaurant. Only after in Russia i undestood that we mostly did not see Kashan because the guide just failed to show it to us by his own reasons. He knew we had a late flight, we could leave Isfahan later, at 12 pm for example, spend more hours in Kashan and be exactly in the right time in the airport.
I may undestand he was tired, of course, This is hard to drive, guide and speak and talk. But we were not so demanding tourists, we let him free alsmost in the middle of the day.
Please once again accept our greatest thanks for everything you did for us! We will absolutely recommend you as a tour agency to our friends!
Thank you so much!
Maria and Natalia